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for about a week all our telephones startet a strange behavior.

When you are in a call and you press the # button, it trys to start a transfer. If you put some numbers the call is transferd to that endpoint, if you dont dail a number it will say transfer failed.

We are not aware that we made a change to our phone config. 

Do you have any idea how this can be disabled?




Niels Eggers

End user

Joined: 24.06.2022

1 Comment

  1. Hi, there is not a direct option for this behavior, probably there is a dial plan configured on the phone (maybe sneaked in via provisioning?)