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- Glossary
- B2BUA - Back-to-Back-User-Agent
- BLF - Busy lamp field
- Bluetooth
- Bridged tap
- Broadcasting
- Codec
- CSTA - Computer-supported telecommunications applications
- CTI - Computer Telephony Integration
- DECT - Digital Enhanced Cordless Telecommunications
- DHCP - Dynamic Host Configuration-Protokoll
- DNS - Domain Name Service
- EHS - Electronic Hook Switch
- ENUM - Telephone Number Mapping
- Hot Desking
- IP-PBX
- ISP - Internet Service Provider
- IVR - Interactive Voice Response
- Jitter
- LDAP - Lightweight Directory Access Protocol
- LLDP - Link Layer Discovery Protocol
- MOS - Mean Opinion Score
- NAT - Network Address Translation
- PBX - Private Branch Exchange
- PoE - Power over Ethernet
- PoP - Point of Presence
- PSTN - Public Switched Telephone Network
- QoS - Quality of service
- RPN - Radio Fixed Part Number
- RTCP - Real-Time Transport Control Protocol
- RTP - Real-Time Transport Protocol
- SBC - Session Border Controller
- SDP - Session Description Protocol
- SIP - Session Initiation Protocol
- SIPS - Session Initiation Protocol Secure
- SIP - Trunk
- SMTP - Simple Mail Transfer Protocol
- SRTCP - Secure Real-Time Transport Protocol
- SRTP - Secure Real-Time Transport Protocol
- STUN - Simple traversal of UDP over NAT
- TAPI - Telephony Application Programming Interface
- TFTP - Trivial File Transfer Protocol
- TLS - Transport Layer Security
- TR-069
- TURN - Traversal Using Relays around NAT
- USB - Universal Serial Bus
- VLAN - Virtual Local Area Network
- VoIP - IP Telephony
- WiFi - Wireless Fidelity / WLAN
- XMPP - Extensible Messaging and Presence Protocol
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