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This page describes how to set up Busy monitoring on the M500.
The busy monitor is similar to the Busy Lamp Field (BLF) function available on SIP desksets. Busy Monitoring, as the name implies, provides the ability for a user to monitor other users within the M500 when they are available or when they are active on a call. Busy monitoring can be configured on a Programmable Feature Key (PFK) on both the M55 or the M58. If the monitored user is on a call, the PFK LED will be red. If the monitored user is not BUSY and is idle, the PFK LED will be green. Pressing the PFK when the monitored user is idle will initiate an intercom call to the monitored user.
Please refer to the example below that uses PFK 5 to show a monitored user in idle state.
Busy monitoring will not indicate the monitored user's ringing state, nor can remote pickup be performed.
Busy monitor is supported via one of the available programmable feature key types: Dect Busy Monitoring (DBM)
Import the following setting values to M500 via provisioning for each PFK that you want to assign for DBM.
cordless.x.pfk.y.feature = dect busy monitoring cordless.x.pfk.y.value = <device ID>
For more details about these settings, see cordless.x.pfk.y.feature and cordless.x.pfk.y.value.
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