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In this section we collect frequently asked questions related to troubleshooting topics.
- How can I backup and restore the phone configuration
- How can I obtain a SIP trace from the phone
- Incoming calls are rejected by "403 Use Proxy"
- LDAP stopped working after upgrade from Fw v8.x to v10.x
- Phone menu colors look different after upgrade from 8.x to 10.x
- Scrambled menu or missing menu entries after upgrade from 8.x to 10.x
- TLS - HTTPS no longer works after upgrade from version 8.x to 10.x
- Why does my Snom phone always end the current call after a certain time
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