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In this section we have collected instructions on the Troubleshooting topic.
- Check the installed firmware version
- Entering Snom Deskphone Web Interface - WUI
- Get the snom phone ready for operation
- How can I configure a second hand Snom device that still points to the old PBX because of a redirection
- How to capture a PCAP trace from a desktop phone
- How to capture large or permanent PCAP traces
- How to - Core Dump
- How to deal with defective products
- How to Do an Firmware Update using an USB-Stick
- How to enable early logs on desk phones
- How to migrate to version 10.1.x
- How to obtain a log from a desktop phone
- How to obtain a SIP trace from a deskphone
- How to setup a Syslog server on a Desktop phone
- How to setup SPLiT - VoIP Test Environment
- How to store a PCAP trace into an USB mass-storage device
- How to store a phone syslog into an USB mass-storage device
- How to store a SIP trace into an USB mass-storage device
- How to submit a support request on Snom Helpdesk
- How to update your firmware manually
- Reboot your Snom Phone
- Reset a phone to factory defaults or reset all settings
- Updating the firmware, recovery via Network
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