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Introduction

This page describes how to set up Programmable Feature Keys (PFKs) on the M55, M56 and M58, and provides an overview of what programmable keys are used for.

The M55/M56 handset supports six PFKs. The M58 deskset supports 24 PFKs (three pages of 8 PFKs).


Configuring Programmable Keys

Web UI

  1. On the System → Device Preferences → Keys page, click the Select Device list and select a handset/deskset.
  2. Click the Page number list and select the PFK page number you want to update.
  3. For each PFK:
    • Click the Type list and select a Key Type.
    • If applicable, click the Account list and select a SIP account.
    • If applicable, click the Value box and enter a value.

Provisioning

Import the following setting values to M500 via provisioning for the PFKs that you want to assign. 

  • Substitute 'x' with the device number (1-48).
  • Substitute 'y' with the PFK number (1-6 for handset, 1-24 for deskset).
  • Substitute <Type> with the programmable key type.
  • If applicable, substitute <Account> with the SIP account number. 
  • If applicable, substitute <Value> with the relevant numeric value. 
  • For more details about how to substitute <Type>, <Account> and <Value>, see their corresponding columns in Key Types.
cordless.x.pfk.y.feature = <Type>
cordless.x.pfk.y.account = <Account>
cordless.x.pfk.y.value = <Value>

For more information about these settings, see cordless.x.pfk.y.feature, cordless.x.pfk.y.account and cordless.x.pfk.y.value.


Key Types

The following programmable key types are available. The PFK # range is 1-6 for handsets and 1-24 for desksets.

TypeDescriptionAccountValueProvisioning Example
N/A

Configures the PFK so it does not have a function.

If you press the PFK while the handset/deskset is idle, nothing will happen.

Not requiredNot required

Assign PFK #6 on Device #1 as a null key.

cordless.1.pfk.6.feature = unassigned
KeyLine

Configures the PFK for Keyline (shared line). The phone user can press these PFKs to manage calls on a shared line. The PFK LED will change according to call activity.

Account number (1-48)

Not required

Note: This is automatically populated with an index for internal use for Keyline operation.

Assign PFK #1-4 on Device #3 as Keyline (shared line) keys for Account #1.

cordless.3.pfk.1.feature = keyline
cordless.3.pfk.1.account = 1
cordless.3.pfk.2.feature = keyline
cordless.3.pfk.2.account = 1
cordless.3.pfk.3.feature = keyline
cordless.3.pfk.3.account = 1
cordless.3.pfk.4.feature = keyline
cordless.3.pfk.4.account = 1
LineConfigures the PFK for accessing a private line. The phone user can press these PFKs to manage calls on a private line. The PFK LED will change according to call activity.Account number (1-48)Not required

Assign PFK #5 on Device #3 as a line key (private line) for Account #2.

cordless.3.pfk.5.feature = line
cordless.3.pfk.5.account = 2
Call ListConfigures the PFK to access the Call List.Not requiredNot required

Assign PFK #5 on Device #1 to display the Call List. 

cordless.1.pfk.5.feature = call list
Dialing LIneConfigures the key to access the Select Line menu.Not requiredNot required

Assign PFK #5 on Device #1 to access the Select line menu. 

cordless.1.pfk.5.feature = dialing line
DirectoryConfigures the PFK to access the Directory menu.Not requiredNot required

Assign PFK #5 on Device #1 to access the Directory menu.

cordless.1.pfk.5.feature = dir
Call HistoryConfigures the PFK to access the Call History menu.Not requiredNot required

Assign PFK #6 on Device #1 to access the Call History menu. 

cordless.1.pfk.6.feature = call log
RedialConfigures the PFK to access the Dialed calls list.Not requiredNot required

Assign PFK #6 on Device #1 to access the Dialed calls list. .

cordless.1.pfk.6.feature = redial
MessagesConfigures the PFK to access the Message menu for the specified account.Account number (1-48)Not required

Assign PFK #6 on Device #1 to access the Message menu for Account #2. 

cordless.1.pfk.6.feature = messages
cordless.1.pfk.6.account = 2
TorchM56 handsets only. Configures the PFK to turn the LED flashlight on/off. Not requiredNot required

Assign PFK #6 on Device #1 to turn the LED flashlight on/off. 

cordless.1.pfk.6.feature = torch
Do Not DisturbConfigures the PFK to turn Do Not Disturb on/off for the specified account.Account number (1-48)Not required

Assign PFK #5 on Device #4 to turn Do Not Disturb on/off for Account #1.

cordless.4.pfk.5.feature = dnd
cordless.4.pfk.5.account = 1
Call Forward AllConfigures the key to turn Call Forward All on/off for the specified account.Account number (1-48)Not required

Assign PFK #6 on Device #4 to turn Call Forward All on/off for Account #2.

cordless.4.pfk.6.feature = cfwd all
cordless.4.pfk.6.account = 2
Call Forward BusyConfigures the key to turn Call Forward Busy on/off for the specified account.Account number (1-48)Not required

Assign PFK #6 on Device #4 to turn Call Forward Busy on/off for Account #2.

cordless.4.pfk.6.feature = cfwd busy
cordless.4.pfk.6.account = 2
Call Forward No AnswerConfigures the key to turn Call Forward No Answer on/off for the specified account.Account number (1-48)Not required

Assign PFK #6 on Device #4 to turn Call Forward No Answer on/off for Account #2.

cordless.4.pfk.6.feature = cfwd no answer
cordless.4.pfk.6.account = 2
User SettingsConfigures the PFK to access the User Settings menu.Not requiredNot required

Assign PFK #6 on Device #5 to access the User Settings menu. 

cordless.5.pfk.6.feature = setting
Speed Dial ListConfigures the PFK to access the Speed Dial list.Not requiredNot required

Assign PFK #6 on Device #5 to access the Speed Dial list. 

cordless.5.pfk.6.feature = speed dial list
Intercom Call ListConfigures the PFK to access the Intercom Call list.Not requiredNot required

Assign PFK #6 on Device #5 to access the Intercom Call list. 

cordless.5.pfk.6.feature = intercom call list
Silent RingerConfigures the PFK to turn Silent Ringer on/off. Not requiredNot required

Assign PFK #5 on Device #6 to turn Silent Ringer on/off.

cordless.6.pfk.5.feature = silent ringer
Silent ModeConfigures the PFK to turn Silent Mode on/off.Not requiredNot required

Assign PFK #5 on Device #6 to turn Silent Mode on/off.

cordless.6.pfk.5.feature = silent mode
CallbackConfigures the PFK to call back the number of the most recently missed call. Not requiredNot required

Assign PFK #5 on Device #6 to call back the number of the most recently missed call.

cordless.6.pfk.5.feature = callback missed
Speed DialingConfigures the PFK to call the specified number from the specified Account number.Account number (1-48)Not required

Assign PFK #5 on Device #2 to call the specified number from Account #1.

cordless.2.pfk.5.feature = speed dial
cordless.2.pfk.5.account = 1
Intercom CallConfigures the PFK to make an intercom call to the specified Device number. Not requiredDevice number (1-48)

Assign PFK #5 on Device #2 to make an intercom call to Device #4.

cordless.2.pfk.5.feature = intercom call
cordless.2.pfk.5.value = 4
PagingConfigures the PFK to page the specified paging group number.Not requiredPaging Group number (1-6)

Assign PFK #6 on Device #2 to page the Paging Group #1.

cordless.2.pfk.6.feature = paging
cordless.2.pfk.6.value = 1
Paging ListConfigures the PFK to access the Paging list.Not requiredNot required

Assign PFK #6 on Device #2 to access the Paging list. 

cordless.2.pfk.6.feature = paging list
In-Call DTMFConfigures the PFK to dial the specified numeric string when pressed during an active call. Not requiredNumeric string

Assign PFK #9 (first PFK on key page 2 of a cordless deskset) on Device #2 to dial out an in-call DTMF string "123456".

cordless.2.pfk.9.feature = dtmf
cordless.2.pfk.9.value = 123456
Dect Busy MonitoringConfigures the PFK to perform DECT Busy Monitoring of the specified Device number. Not requiredDevice number (1-48)

Assign PFK #6 on Device #3 to monitor Device #5:

cordless.3.pfk.6.feature = dect busy monitoring
cordless.3.pfk.6.value = 5



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