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Installation Guide 

Please make sure you have read the below information, release notes & known issues before installing this software on your device. Always install and test the software in your environment before mass deployment.


Important upgrade/downgrade instructions:

D7 expansion module usage on D785: 
If you intend to use a D7 connected to D785, you must use this firmware on the D785!
This firmware updates the D7 expansion module firmware to a new version (UXM: 2.1.1.), making it possible to combine one D7 with D785. 

Without using this initial release firmware the usage of a D7 connected to a D785 is not supported!

  1. Right-click on the appropriate link for your device and choose Copy shortcut:
  2. Open the Web User Interface and navigate to the Software Update page
  3. Paste the link into the Firmware field
  4. Press Load 
    → The device will reboot and start the software update
  5. Check your firmware version afterwards

Do not disconnect the power at any time during this process!

Phone ModelFile SizeSHA256 ChecksumFile Name
D785~30MB
http://downloads.snom.com/fw/snomD785-10.1.20.0-SIP-r.bin

Customisation Files

In the following links you can find all the internal files that can be customised via Branding, via the <uploads> provisioning tag and the default language XML files.

Phone ModelFile SizeSHA256 ChecksumFile Name





VPN Feature

Since Firmware version 8.7.5.17 the VPN feature is no longer shipped with the default firmware due to security considerations. If you want to enable the VPN feature you have to install the VPN patch, following the download links.


Important notes about the VPN feature:

  • a network recovery will remove the VPN feature
  • starting with fw version 8.9.3.20 the VPN patch version must be aligned with the phone firmware
  • if the VPN patch is installed when you update the phone updating the VPN patch is not needed
Phone ModelFile SizeSHA256 ChecksumFile Name
D785~ 228K
http://downloads.snom.com/fw/vpn/snomD785-10.1.20.0-vpnfeature-r.bin



Release Notes

This version is an initial release. Therefore no release notes can be provided.