Hey there,
since a few months I have a problem. My D735 is getting any ntp server. The D785 is working properly.Â
The logs just show:
Aug 14 11:44:25.803 [ERROR ] PHN: Ntp failure
The settings are as following (same on D735 and D785 - only D785 work):

Could you please resolve this issue?
Kind regards,
Lars
4 Comments
Snom Sidaty Khalihina
Hello,
Are both phones running the same firmware version?
Best regagards
End user Lars Kusch
Hey,
both are using the lastest public available firmware 10.1.119.10
Snom Sidaty Khalihina
Hello,
what do the logs say?
Syslog:
 # Login to the Web User Interface
 # Select "Log" from the menu on the left
 # Set the Log level to "9 DEBUG2" and <Apply>
 # Click on the <Clear> button
 # Reproduce the issue
 # Select "Log" and click <Reload>, copy the content of the log into a text file, and attach it here to so that we can take a look at it.
Best regards
End user Lars Kusch
Here are the logs. One thing that iritates me, is that the phone can't get the firmware-config file, even though the server answers the request with an 200 code, an the D785can requests that file successfully.