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I have 2 phones ( of 10 currently working on SRAPS)  which will not auto provision , provision via SRAPS or open a SIP connection - even after a factory reset and trying old working manual configuration - also upgraded firmware on one but no luck   - looks like the pre-installed certificate has expired ? 

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kenny thackwray

End user

Joined: 26.01.2023

4 Comments

  1. Snom Federico Rossi

    Hi, we are aware of this error, it will be fixed shortly. Meanwhile, if you can, I advise you to update your phones to the latest firmware available, which has all the certificates up to date.

    10.1.137.15 Release

    or

    10.1.127.10 Release

    Regards

  2. End user kenny thackwray

    OK so received this email shortly after posting but after inspecting both links to the new firmware versions there is no option for the D120 model ?


    Hi, we are aware of this error, it will be fixed shortly. Meanwhile, if you can, I advise you to update your phones to the latest firmware available, which has all the certificates up to date.

    10.1.137.15 Release

    or

    10.1.127.10 Release

    Regards

  3. End user kenny thackwray

    I see I forgot to mention I am using D120 phones 


  4. Snom Federico Rossi

    Hi, for D120 you can try 10.1.54.24 Release - D120 exclusive