Snom Connect

About

Snom Connect (PC/Desktop App) is a supplemental application running on personal computers that allows enabling/disabling certain software functions on selected Snom devices through an easy-to-use user interface. Additionally, firmware updates can be managed easily. There's also a Snom Connect mobile app, which is limited to control only one Snom device (see specifications and details below)

Supported operating systems, download and installation

In order to install and run the software properly, your computer should be running on one of these two operating systems with the following min. versions. Accordingly, download the right install package, and follow the instructions given throughout the installation process.

Snom Connect (PC/Desktop App)	Microsoft Windows	macOS
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Preconditions	Version 10 or later Intel Pentium 4 processor or later that's SSE3 capable At least 4 GB of RAM is recommended	Version 12.0 or later Intel processor (64bit) or Apple Silicon At least 4 GB of RAM is recommended
Download link	https://downloads.snom.com/wfh/sw/win/snom_connect-1.3.1.exe	https://downloads.snom.com/wfh/sw/mac/snom_connect-1.3.1.dmg

Snom Connect (Mobile App)	iOS (only for C300)
App logo
Download link	https://apps.apple.com/gb/app/snom-connect/id1609913582

Supported Snom devices

The following Snom devices are currently being supported by the Snom Connect Apps:

Snom Connect (PC/Desktop App)	A330 Series (M/D)	A350M / A220 (Bluetooth headset)	V420 (4K Camera)
Device connection	Once you plug in your Snom device to the USB port of your laptop, an image and description will appear on the home screen of the application.
Connection check	Note Make sure the 3.5mm jack is correctly plugged into the USB controller unit. If this is not the case, you will see the LEDs of the controller unit flashing.		Note The LED is lit steadily in orange colour when connected properly.
Device settings and user preferences	By clicking on the Snom device you can access and alter the individual device settings and change usage preferences:
Device settings and user preferences	The user can set the preferred language and define the behaviour notifications and if the app should be accessible from the icons tray.	You can pair/unpair other Snom Bluetooth devices with the dongle, currently only another A350M. You can select different profiles for the sound equalizer of the A350M, e.g. Bass Boost, Thin Bass, Normal (Default setting), Thin Treble and Treble Boost	The LED lits up green, when the camera becomes operational. The camera and the microphones are now enabled and a preview window is shown. You can adapt several settings to your needs, e.g. zoom, FOV (field of view), brightness, contrast, saturation which will have an immediate effect in the preview window.
Device firmware update & application update	To check the firmware version of your device, click on the second to left button in the navigation bar. The Snom Connect (PC/Desktop App) will determine the currently installed firmware version, and offers an update if applicable. To run the firmware update, simply click on the Update button. Once your firmware has been updated, it will be shown. The Snom Connect (PC/Desktop App) can also check for new application versions. If an update is available, it will be shown on the same page as the firmware updates, and a button Update will appear. You can now download the new version and install it.
Device firmware update & application update			The update process starts transferring the firmware from Snom's download server to the camera, it will then be validated and installed. During the process, the LED flashes slowly in orange colour.
Snom Connect (PC/Desktop App) Settings	By clicking on the "gear" symbol, you can invoke the settings menu of the Snom Connect (PC/Desktop App). Here you can change the app language.
About & Help & Further information	By clicking on the "question mark" symbol, you can invoke the help menu of the Snom Connect (PC/Desktop App). By following the links you can access the device's user manual and other useful information.