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Hi.

The 530 10 release page doesn't contain information for the M300 base, while 530 02 does.

Is the M300 still supported for this version? Can I safely upgrade?

Thanks

BSV530B10 (base) HSV530B10 (handset) - Official Release


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Lorenzo Milesi

End user

Joined: 26.04.2023

4 Comments

  1. Snom Gianmaria Tononi

    Hi,

    Yes, the M300 is in the list of binaries files as shown below and the firmware is available for that base, I'll ask our team to include the M300 in the description too

    Thank you


    1. End user Lorenzo Milesi

      M25 handset is missing in the description as well. Thank you!

  2. End user Lorenzo Milesi

    I'm unable to upgrade from 530 02 to 530 10.

    I was running 410 and performed all upgrades so far via local TFTP. At this stage I hoped I could be able to use the web portal, but despite having followed the instructions on the release page, the station and handsets aren't upgrading.

    I see nothing in syslog page.

    Anything else I can check?

    thanks

  3. Snom Gianmaria Tononi

    Hi,

    Due to the old security protocols on the old base stations (M300 and M700) it may be they are unable to use our current https server, please continue with local upgrades using a TFTP or HTTP local server.

    Also please notice the warnings on our firmware pages to make sure you aren't skipping any mandatory step, it isn't possible for example to upgrade from 410 directly to 520.

    If even with a local upgrade the issue continues we would need a private ticket to investigate the logs, please raise a private ticket if you are a Snom partner or ask your Snom reseller to do so for you.

    Thank you