Content
Release Date: 30. May 2023
Important Notes
- Please make sure you read ALL of the information below before installing the software on your device.
- Please install and test the software in your environment before mass deployment.
- We encourage you to read and follow our security advisories.
- This release does NOT directly include the OpenVPN feature in the firmware file anymore. If you wish to use this feature please make sure to download and install the VPN feature.
- The models D345, D712, D725 are End of Sale (EOS) according to Snom Product Lifecycle and tested automatically. Please check out the Snom PLC for corresponding replacements!
NOTE:
For the new D8xx series, starting with D862 and D865 this is our Third Release deprecating the initial and second one. Please note: As the D8xx series is based on a substantially modernized software / software architecture you may find limitations & functional gaps compared to D3xx & D7xx series. The severity of such depends on the scope and complexity of your specific PBX solution. But no worries, if you will find your solution not yet fully supported as known from D3xx & D7xx: By upcoming development we will not only strive to close such potential gaps in comparison to D3xx & D7xx series asap, but even surpass these series in the future. Please make sure you review the known issues and limitations section below and see our PBX Partner overview in regards of D8xx series interoperability scope.
You will find a great start line in these D8xx Instructions. For additional information, datasheets, and how-to's please visit the product specific sites for D862 and D865.
Known issues and limitations:
XQI-3300: The moment a D713 tries to connect a third call (two calls are On Hold) the D713 has no audio! @D713
→ No workaround. The issue is isolated to the D713 model and under investigation.
We strongly recommend you to assess the individual severity for this issue if you have D713 phones in operation!
Do not roll out this firmware version to D713 models, if the users always need a reliable multiple call handling support.
XQI-3383: If a D8xx phone attempts to connect to an HTTPS listener but the server certificate is not a trusted one or expired etc. the phone just shows an empty status-message screen, instead of the message about the detection of an not trustworthy server certificate @D8xx series
→ Workaround: When the screen is shown it has 4 context-sensitive keys (Back, ACTION, ACTION, ACTION). Pressing Back will close the screen and normal operation can continue. Please note, this does not mean that the phone will connect eventually to the not trustworthy server. The trust issue itself will remain. We recommend to open the webinterface of that phone and read the status message for their confirmation. The related log information will be supportive to identify the cause, why the phone more precisely the OpenSSL client considers the certificate as not trustworthy.
SAP-6326: The new WUI, web userinterface is far advanced, esp. technically compared to D3xx & D7xx but does not yet support the entire scope of options & features known from its predecessor @D8xx series
→ Workaround: You can still access the predecessor webinterface via http:// IP address of the phone:3112 (please note the http instead of http*s* and the port 3112) Hint: the screenshot feature opening /screen.bmp is also supported for D862 & D865.
XQI-713: While the configuration or provisioning of the Keypad/-board Lock related settings, like e.g.: enable_keyboard_lock is supported as in the D3xx or D7xx series it is not yet supported in the new PUI, phone user interface of the @D8xx series
→ No workaround.
XQI-523: While the configuration or provisioning of a Dialplan is supported as in the D3xx or D7xx series it is not yet supported / not yet effective in the new PUI, phone user interface of the @D8xx series
→ No workaround.
XQI-2346: Multicast / Auto-Answer scenarios requiring audio device activation and or Multicast RTP event detection are not supported yet @D8xx series
→ No workaround.
Changes since release version 10.1.141.13 XQI-1478: Introduced Directory functionality in new WUI, web user interface / Phone Manager, incl Search, Add, Edit & Delete (note: Dialing will be in next Release) @D8xx XQI-803: If a SmartLabel key configured for a unregistered identity is pressed and there is no fail-over available, a respective pop-up message is now displayed @D8xx XQI-1029: The speaker LED and corresponding speaker icon in status bar were activated on every incoming call @D8xxChangelog
New features:
XQI-1733: Blind local conference handling is added to the new D8xx series @D8xx
XQI-2411: Introduced support for Tiếng Việt (Vietnamese language) for the PUI, phone user interface - with an exception @D712 @D715 @D725 due to missing glyphs support
XQI-2418: Support for Attended Transfer via Broadsoft BLF is added @D8xx #Broadsoft
XQI-2424: Introduced support for Broadsoft Shared Call Appearance, bridge in an active line feature @D8xx #Broadsoft
XQI-2483: New Directory functionality in new WUI, web user interface / Phone Manager is extended with Search sections for LDAP, Metaswitch, Broadsoft XSI, XMPP @D8xx
XQI-2500: OpenVPN feature is introduced to the @D8xx
XQI-2507: Support for Broadsoft status text on SmartLabel key's is introduced @D8xx #Broadsoft
XQI-2527: Introduced support for Broadsoft server directory @D8xx #Broadsoft
XQI-2593: Introduced a new setting: use_transport_from_sip_msg allowing to configure how the source of information about the desired transport protocol for SIP responses is selected
XQI-2690: Introduced support for Broadsoft ACD menu @D8xx #Broadsoft
XQI-2822: Support for the "Add Contact" feature within the Call History is introduced @D8xx
XQI-2905: Support for Broadsoft ACD Unavailable code list menu is introduced @D8xx #Broadsoft
XQI-2955: The favorite icons element in the new PUI is now configurable to be hidden or shown via a new setting: disable_fav_menu @D8xx
XQI-3054: Introduced support for customization uploads via provisioning using tarball and uploads tag @D8xx
SAP-4641: An embedded and directly accessible screen viewing & download feature is introduced to the new WUI, web user interface / Phone Manager under the Maintenance section /maintenance/screen @D8xx
SAP-6326: A new Calls section is added to the new WUI, web user interface / Phone Manager supporting Call History as a first section of more to come (note: Dialing from Call History will be in next Release) @D8xx
SAP-6326: In the new WUI, web user interface / Phone Manager a new Settings List section is made available including support for Search, Edit and link to corresponding service hub page @D8xx
SAP-6326: The Debug pages section is added to the new WUI, web user interface / Phone Manager under Maintenance including "Dirty Hosts" list and Web-Image Cache view @D8xx
SAP-6606: Admin and user login level support is introduced to the new WUI, web user interface / Phone Manager specified via new settings: webserver_user_name & webserver_admin_name @D8xx
SAP-7083: Introduced support for STIR/SHAKEN caller verification feature including a new setting: ss_caller_verify enabled per defaultImprovements and modifications:
XQI-1101: The LDAP support is now extended with search functionality for LDAP contacts in the new PUI, phone user interface @D8xx
XQI-1277: Translation support, via setting: web_language is introduced to the new WUI, web user interface / Phone Manager, - language support will be extended in upcoming releases @D8xx
XQI-1740: It is now supported to create a conference with already existing active/held calls @D8xx
XQI-2337: NTP server address support is extended to support multiple NTP servers provided via DHCP options 4 and 42
XQI-2464: To prevent accidental overwrite of the pagination key assigned per default to the last SmartLabel key per page a new setting: fkey_more_auto_assign_enable is introduced @D8xx
XQI-2555: A submenu for the "hardkey" configuration is added to the PUI, phone user interface @D8xx
XQI-2569: Using a call forward target containing * and # is now supported @D8xx
XQI-2591: The process of composing LDAP queries is improved to prevent unnecessary OR cases and braces, to streamline the query-size
XQI-2615: The default input mode for directory search is switched to 2ab @D8xx
XQI-2627: For LDAP search permutations (usage of guess_number) digits are not used for the name resolution any more
XQI-2676: WiFi or BT related connection menus or information are removed from the phone user interface, as long as there is no connected device @D862
XQI-2925: The notifications about MediaStackReset, NoActiveCallsOnExtensions, NoValidDirectorySearchConfiguration, TlsPropertiesChanged, TlsUnknownCertificate & UsedIdentityIsNotRegistered are now configurable Phone Status Messages
XQI-2934: To support adjustments to broad variation of early media scenarios (180 after 183 w/o SDP /RTP etc.) a new setting rtp_early_media_playback is introduced
XQI-2940: The contact images in conference screen are now rounded @D8xx
XQI-2957: A HOLD icon is displayed when local conference or call is put on hold or held by remote @D8xx
XQI-3055: To support extending the TTL for DNS cache entries beyond DNS provided values, a new setting: dns_cache_entry_minimum_ttl is introduced and dns_cache_clear_timeout is now configurable
XQI-3059: A corresponding key type icon is now assigned to SmartLabel key's configured to Function Key Type = line @D8xx
XQI-3081: For the Contact-Detail-Screen the additional LDAP attribute "departmentNumber" is now populated @D3xx & D7xx
XQI-3273: The xsi_polling_interval is now used for CallingLineIDDeliveryBlocking as well @Broadsoft
SAP-6326: The Function Keys sections, Line-, Context Sensitive- & Hard Keys inside the new WUI, web user interface / Phone Manager have now a new, more intuitive layout @D8xx
SAP-6326: The Software Update section in the new WUI, web user interface / Phone Manager is extended with options to Reboot or Factory Reset the phone @D8xxCorrections:
XQI-1318: Menu highlights were broken during animation D8xx
XQI-2011: In some menus the OK and Cancel buttons were not correct @D8xx
XQI-2038: If a local conference is hung up during presentation of the conference details screen it was not closed and the phone did not return to idle @D8xx
XQI-2057: The number type of a contact was not always available in the call history menu @D8xx
XQI-2295: Due to a regression reassigning of context sensitive function keys via WUI was impossible @D3xx @D7xx
XQI-2360: The audio device icon was shown during adjustment of the ringer tone @D8xx
XQI-2485: No "Call Completed Elsewhere" message was displayed in call ended screen @D8xx #Broadsoft
XQI-2525: L2TP connection establishment was not performed even L2TP feature update and configuration was installed / fetched correctly @D8xx
XQI-2550: Within the predial screen missed calls were shown as dialed calls @D8xx
XQI-2587: The value of the setting guess_start_length is now factored in before sending a LDAP search request @D8xx
XQI-2603: The "Downloading contacts..." message incl. animation did not stop even the server directory download is completed @D8xx #Broadsoft # Metaswitch
XQI-2635: An initial LDAP search was interpreted as predictive dialing attempt and lead to composing queries with permutations @D8xx
XQI-2670: Even an identity to be used was configured in a phonebook entry the call was performed using the currently active on @D8xx
XQI-2744: If F_HOLD Key Event is assigned to a SmartLabel key the LED was solid red instead of flashing for Call On Hold cases and its label text was "Retrieve" instead of "Resume" @D8xx
XQI-2753: Parts of the previous XML Minibrowsers elements were not cleared completely after receiving new data @D8xx
XQI-2832: The setting date_us_format was not effective in the new PUI, phone user interface @D8xx
XQI-2873: Users did experience a missing of local ringback with early media, therefore a best-effort mode per default is introduced with a new setting rtp_early_media_playback @D8xx
XQI-2885: In case an incoming call is accepted via a supported EHS headset the audio did not switch automatically to headset (only workaround was an additional press on the headset audio key on the phone) @D865 @D862
XQI-2939: The audio was missing after a conference participant was blind added to the held local conference @D8xx
XQI-3029: If a long string was provided or configured for a SmartLabel key it did overflow the label area
XQI-3032: With LINE Key Event is was possible to resume calls from HOLD, but the corresponding call was not brought to focus @D8xx
XQI-3094: The XML Minibrowser window was misaligned to the title bar @D8xx
XQI-3121: In case of a 4+1 local conference it was not possible to add a participant after one left the conference @D8xx
Phone Model File Size SHA-256 Checksum Download Link D315 29.9 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD315-10.1.152.12-SIP-r.bin D335 36.3 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD335-10.1.152.12-SIP-r.bin D345 30.0 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD345-10.1.152.12-SIP-r.bin D385 36.6 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD385-10.1.152.12-SIP-r.bin D712 24.4 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD712-10.1.152.12-SIP-r.bin D713 38.2 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD713-10.1.152.12-SIP-r.bin D715 27.8 MB https://downloads.snom.com/fw/10.1.152.12/bin/snom715-10.1.152.12-SIP-r.bin D717 37.1 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD717-10.1.152.12-SIP-r.bin D725 27.8 MB https://downloads.snom.com/fw/10.1.152.12/bin/snom725-10.1.152.12-SIP-r.bin D735 36.8 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD735-10.1.152.12-SIP-r.bin D785 37.1 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD785-10.1.152.12-SIP-r.bin D862 121.2 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD862-10.1.152.12-SIP-r.swu D865 121.2 MB https://downloads.snom.com/fw/10.1.152.12/bin/snomD865-10.1.152.12-SIP-r.swu Phone Model File Size SHA-256 Checksum Download Link D315 227.4 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD315-10.1.152.12-vpnfeature-r.bin D335 227.6 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD335-10.1.152.12-vpnfeature-r.bin D345 227.4 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD345-10.1.152.12-vpnfeature-r.bin D385 227.6 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD385-10.1.152.12-vpnfeature-r.bin D712 227.4 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD712-10.1.152.12-vpnfeature-r.bin D713 226.9 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD713-10.1.152.12-vpnfeature-r.bin D715 227.4 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snom715-10.1.152.12-vpnfeature-r.bin D717 227.6 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD717-10.1.152.12-vpnfeature-r.bin D725 227.4 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snom725-10.1.152.12-vpnfeature-r.bin D735 227.6 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD735-10.1.152.12-vpnfeature-r.bin D785 227.6 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD785-10.1.152.12-vpnfeature-r.bin D862 229.0 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD862-10.1.152.12-vpnfeature-r.swu D865 229.0 kB https://downloads.snom.com/fw/10.1.152.12/vpn/snomD865-10.1.152.12-vpnfeature-r.swu Phone Model File Size SHA-256 Checksum Download Link D315 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD315-10.1.152.12-CAs.csv D335 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD335-10.1.152.12-CAs.csv D345 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD345-10.1.152.12-CAs.csv D385 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD385-10.1.152.12-CAs.csv D712 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD712-10.1.152.12-CAs.csv D713 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD713-10.1.152.12-CAs.csv D715 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snom715-10.1.152.12-CAs.csv D717 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD717-10.1.152.12-CAs.csv D725 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snom725-10.1.152.12-CAs.csv D735 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD735-10.1.152.12-CAs.csv D785 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD785-10.1.152.12-CAs.csv D862 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD862-10.1.152.12-CAs.csv D865 452.2 kB https://downloads.snom.com/fw/10.1.152.12/ca/snomD865-10.1.152.12-CAs.csvDownloads
Firmware Files
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Customization Files
VPN Feature Updates
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L2TP Feature Updates
Root CA Certificates
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