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Its NOT an dialplan probelm!
If am dialing 7 ore more;## 0162 789 789 789

Asterisk will recieve:

## for example: 0162 789 789 789
un 1 21:18:33.596 [NOTICE] TOOLS: Call List Pool RequestToUpdateCache

Jun 1 21:18:33.596 [NOTICE] PHN: Call active CallListManager Request function

Jun 1 21:18:33.597 [NOTICE] PHN: Call active CallListManager Request function

Jun 1 21:18:33.597 [NOTICE] PHN: Call active CallListManager Request function

Jun 1 21:18:33.598 [NOTICE] PHN: Call active CallListManager Request function

Jun 1 21:18:34.741 [NOTICE] PHN: TPL: Socket 104 idle/connect timeout

Jun 1 21:18:39.691 [NOTICE] PHN: TPL: Socket 105 idle/connect timeout

and not working


If Iam dialing 6 or less Asterisk will work"

## 0162 789
Jun 1 21:17:37.512 [NOTICE] SIP: getInternalSdpFmts: Skipped Codec g723 is not supported for ptime of 20

Jun 1 21:17:37.563 [WARN ] SIP: sip::ProcessAuthDigest: 401 needs 128 bit nonce

Jun 1 21:17:37.563 [NOTICE] SIP: process auth: Match challenge for user=811, realm=asterisk

Jun 1 21:17:37.771 [NOTICE] SIP: RTP: set_destination RP8 adr=85.214.219.128:15312

Jun 1 21:17:37.793 [WARN ] MEDIA: CallStats: 3582370148 not found

Jun 1 21:17:37.838 [NOTICE] MEDIA: PlayCall ssrc:3582370148 active: 0 use new channel

Jun 1 21:17:39.952 [NOTICE] PHN: TPL: Socket 98 idle/connect timeout

Jun 1 21:17:40.369 [ERROR ] GUI: if_unreach(9, Request Terminated, ) invalid id

Jun 1 21:17:40.371 [NOTICE] MEDIA: MediaIpc::rtpClose: RP8

Jun 1 21:17:40.372 [NOTICE] MEDIA: MediaIpc::rtpClose: RC8

Jun 1 21:17:40.377 [NOTICE] MEDIA: PlayCall ssrc:654321 active: 0 use new channel

Jun 1 21:17:40.585 [NOTICE] MEDIA: onRtpClose: RP8

Jun 1 21:17:40.585 [ERROR ] MEDIA: StopCall: failed to stop 3582370148

Jun 1 21:17:40.586 [NOTICE] MEDIA: onRtpClose: RC8


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Thomas Meier

End user

Joined: 01.06.2022

1 Comment

  1. Hi,

    I think is better if you or your Snom reseller open a ticket on helpdesk.snom.com. We need a complete log (SIP and syslog) to check what the phone is doing.

    Thanks