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We recently got new D713 phones. Neither preinstalled firmware nor what 3CX pushed update (10.1.141.10) have "led_mute_usage" , "led_speaker_usage" features on phones settings XML configuration. We also downloaded latest version 10.1.159.12 but same problem. The problem is that they dont even exist in freshly installed state before provisioning. Thats why mute and speaker buttons dont light up when toggled. Buttons are functional but leds not coming up. I dont understand how its possible. Other phones: D717, old D712 etc work as it should but new D713s not.
Sarkhan Abbasov
End userJoined: 02.12.2023
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5 Comments
End user Stefan Botterbrodt
I have the same Problem with D785 (and D713) on latest FW 10.1.169.13.
It happens on older D785 and brand new ones. the three bottom LEDs Mute/Speaker and Headset-Indicator lighten up with the phones POST but don't when selected/used or when H/S is connected.
End user Stefan Botterbrodt
Has this ever been solved?
End user Stefan Botterbrodt
Figured it out for our D785. Seems unrelated to the original question.
Snom Federico Rossi
Hi, D713 has no led for headset, speaker and mute keys.
End user Rami Vatzman
Hi Stefan
can you please share the solution for this problem - i have this problem with D717 and D785.
thanks.