Community

Content

Page tree

Hello. I was wondering if there is a way to disable the ring volume button via tftp and force a predetermined volume on a Snom phone. Thanks.

profilePicture

Daniele Brunengo

End user

Joined: 13.06.2025

5 Comments

  1. Snom Gianmaria Tononi

    Hi,

    It's not possible to disable a button no, but you can configure the volume parameter with a "read only" permission flag

    Permission Flags

    vol_ringer

    That way the user can't change the ringtone volume as the parameter cannot be modified

    That can be done via provisioning or uploading the configuration file with the correct permission flag

    Thank you

  2. End user Daniele Brunengo

    I'll try that, very interesting, thanks.

  3. End user Daniele Brunengo

    I tried that out. I used this:

    <phone-settings e="2">
    <vol_ringer idx="1" perm="R">15</vol_ringer>
    </phone-settings>

    tftp and phone reboot, as I've done thousands of times.

    But it doesn't seem to work, the user can still change the volume at will.

    What am I doing wrong?

  4. Snom Gianmaria Tononi

    The parameter doesn't have any index as described here vol_ringer

    Not sure where the idx="1" was brought in from, maybe a different parameter, but it doesn't work with the phone of course

    Try to download the XML file from your phone, change the parameter's permission flag and upload it on the phone's web interface again

    If it doesn't work it may be that there is some provisioning messing this operation up: we would need to take a deeper look in a private ticket, if you're a Snom partner you can raise a ticket yourself

    If you aren't a Snom partner you need to speak with a Snom partner with experience in installing our devices for third parties, our sales team can point you towards one https://www.snom.com/en/contact/contact-person/ 

  5. End user Daniele Brunengo

    I have actually tried without the idx before adding it. It's all done via provisioning with tftp. I didn't use the web interface, I always use provisioning. I'll check the xml on the web interface.