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Is it possible to extract the configuration file from M900 without using the web interface? 
Via CLI/SSH/Telnet or something?

I am unable to access the web interface - M900 responds "Not Found - The requested URL was not found on this server"
And I would like to keep the config when I do a factory reset...


Best regards

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Øyvind Skoglund

End user

Joined: 06.12.2023

5 Comments

  1. Snom Gianmaria Tononi

    Hi,

    The only way to get the configuration file is from the web interface, please try to get into an handset menu and dial * 4 7 and *, that should allow you to enter discovery mode and the handset should be able to see the IP of the base.

    If it does, please try http or https to access the base's WUI, if that doesn't work you may need to reset the base

    If there is no IP address then the base may be stuck, try to disable LLDP and DHCP 132/133 in the network and reboot it

    If that still doesn't work, again a reset may be needed

    Thank you

  2. End user Øyvind Skoglund

    Thank you for your feedback!

    Handset can connect and see mac and ip address.

    When I access https i get "Connection refused" (config is http)

    When I access http I am asked for username and password. I have tried all of them (admin, engineed and user) If i type wrong password I am asked for username and password again.

    When I type correct password this page shows:


  3. Snom Gianmaria Tononi

    Hi,

    If this is a multi cell system you may need to access the primary base, mainly after a FW upgrade, to set new credentials valid for the new firmware (increased security steps may need to be set in the latest FW versions)

    If that doesn't work, of if this is a single cell base, please try and reset it since it may just be stuck somehow.

    Thank you

  4. End user Øyvind Skoglund

    Ok, this is the primary base.

    If I reset I loose all my configuration, and extensions/handsets, multi cell etc. must be configured all over right?


    System works correct now, so the configuration is perfect. But I can't access the web interface.

  5. Snom Gianmaria Tononi

    Hi,

    Please try every other base, the primary may have shifted over time.

    With the reset you would loose all the configuration yes, the base would be reset to factory

    For further investigation we will need a private ticket, you can raise one if you are a Snom partner or ask your reseller, likely a partner, to do so for you.

    For info about our partner program or a possible partner that could help please contact our sales team Sales

    Thank you