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We updated our M700 multicell system to 5.10B0002. The three M700 updated w/o problems. Same with 9 out of 10 M65 handsets. One M65 however did not survive. The M700 first showed for a long time "Place the handset in the station", next morning it said "Restarting" and "Removed" as status. What am I to do now ? Removing and reassembling the battery did not help, neither swapping the charging stations. Thanks for your suggestions.
Martin Schleemann
End userJoined: 25.04.2022
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2 Comments
Snom Sidaty Khalihina
Hello.
You can no longer access the M65, right?
Then I recommend that you contact your reseller to start RMA for this device.
Best regards
End user Martin Schleemann
The following helped: Took the battery out for at least 2 minutes and remounted it. Then I switched the phone on. The phone blinked once, Took the battery out again and retried. The second time the phone started blinking its LED in different colors and finally turned the display on to be fully alive.