According to service.snom.com, there isn't really a firmware version that is compatible with all three of M400, M65 and M25. BSV740B104 seems to be for M400 and M65, but not for M25. BSV650B2 seems to be for M65 and M25, but not for M400 and BSV610B5 seems to be for M400, but neither for M65 nor for M25. No older versions seems to be compatible with M400.
Is my client going to need a new handset to replace the M25 or is there some combination of firmware that would be compatible?
The current firmware of the M400 is BSV610B3 and I can't tell what the firmware versions of the M65 and the M25 are.
2 Comments
Snom Gianmaria Tononi
Hi,
FW BSV740B104 (base) HSV740B104 (handset) - HOTFIX Release is also available for the M25, the file is on our server and it's compatible with both handsets and the M400
The M25 will be replaced by the M30 but we still support it, so the file is there, I will advise our product manager to modify the firmware pages to include this information
Thank you
Silver Partner Frederik Schoring
Hi thanks for the response. The customer will be buying new hardware in 2025, but it's nice to have an option until then.