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Hi there,
I have bought a second hand D385 which is already registered on SRAPS. Photo attached below.
Mac address: 00041393346F
Many thanks,
Scott.
SP
Joined: 03.02.2023
Hi,
Could you attach the photo please?
Regards.
The phone was deleted from SRAPS.
I also have the same issue, could you also help me Esteban Fernandez Vallejo
Same procedure, I need a photo of the phone showing the MAC.
I cannot add a picture
Hi Tom,
Without a picture of the phone or the web interface showing the MAC I can't remove a device from SRAPS.
Also, if you are a Partner you can create a ticket in our helpdesk.
i do have the picture but this page does only let me add existing pictures or a link in the web but not upload a file from my computer
Hello TimPlease create another question in the 'SRAPS" section.You will be able to add files from your computer.Best RegardsMichal Boltz
8 Comments
Snom Esteban Fernandez Vallejo
Hi,
Could you attach the photo please?
Regards.
Snom Esteban Fernandez Vallejo
Hi,
The phone was deleted from SRAPS.
Regards.
End user Tim Fröhle
I also have the same issue, could you also help me Esteban Fernandez Vallejo
Snom Esteban Fernandez Vallejo
Hi,
Same procedure, I need a photo of the phone showing the MAC.
Regards.
End user Tim Fröhle
I cannot add a picture
Snom Esteban Fernandez Vallejo
Hi Tom,
Without a picture of the phone or the web interface showing the MAC I can't remove a device from SRAPS.
Also, if you are a Partner you can create a ticket in our helpdesk.
Regards.
End user Tim Fröhle
i do have the picture but this page does only let me add existing pictures or a link in the web but not upload a file from my computer
Snom Michal Boltz
Hello Tim
Please create another question in the 'SRAPS" section.
You will be able to add files from your computer.
Best Regards
Michal Boltz