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Guten Tag,


wir haben zwei D385 Telefone bei einem von beiden besteht seit gestern folgendes Problem, es werden die Einstellungen die wir bei der Identität eintragen nach ein paar Minuten zurück gesetzt ?


mfg. Christian

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Christian Berger

End user

Joined: 29.02.2024

1 Comment

  1. Sorry, meiner Deutsch is nicht gut.
    So the comment will be in English.

    Could you provide which PBX you are using ?

    We have same kind of behaviour with 3CX on D717 phones.
    I believe this happens because of reregister, which from 3cx SNOM template happens every 120 sec./2 min.
    This can be timed.

    The default should be 3600 sec.
    However, making a custom template with a different value than the default 120 sec. (in the template) does not work.
    It still uses 120 sec. for some unknow reason.

    Besides the time interval at which this occurs, I wonder if the identity just should be registrered untill an unsuccesfull registration.
    However 20 sec. later, the same identity is registred again. (untill the next reregister)