Snom D785 cant upload config nor background images

Hi,
please turn OFF this parameter and try again:
Advanced - QoS/Security (Tab) - Security(Section) -> Use hidden security tags

For xml provisioning the code is:

<use_hidden_tags perm="">off</use_hidden_tags>

Best regards

Hi Mr. Rossi,

Thank you for your quick response !

unfortunetly, that specific parameter is already turned OFF.

Best regards,
Patrick Fabisch

Hi,
in this case seems a network problem. Could you copy/paste the phone syslog taken after a try into a txt file and attach the file here?

What firmware version is running on the phone?

Greetings Mr. Rossi,

the log at the moment of upload reads.
"

Jun 27 07:30:34.072 [ERROR ] PHN: Writing to parameter fkey_icon_type0 is not permitted
Jun 27 07:30:34.271 [ERROR ] PHN: TPL: Socket Error: 92/38/connected, Tls error, closing
Jun 27 07:30:34.324 [ERROR ] PHN: TPL: Socket Error: 93/-1/deleted, poll data_cb -> Resource temporarily unavailable (11)
Jun 27 07:30:34.356 [ERROR ] PHN: TPL: Socket Error: 95/-1/deleted, poll data_cb -> Success (0)
Jun 27 07:30:34.581 [ERROR ] PHN: Writing to parameter fkey_icon_type0 is not permitted
Jun 27 07:30:35.162 [ERROR ] PHN: Writing to parameter fkey_icon_type0 is not permitted

"

Im running 

thank you very much in advance and have a nice day !

PS: sorry for the late answer, somehow your last answer was pushed above mine, so the system thought my post was the latest and disabled the answer field for me until i was asked if my problem was resolved.

Hi,

are you using https? Could you try via http?