How do I submit an actual trouble ticket with Snom?  Help desk links all seem to take me back to the community forum. No responses to my question there. 

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Gu Tu

End user

Joined: 23.08.2024

1 Comment

  1. SnomGianmaria Tononi

    Oct 07, 2024

    Hi,

    You can raise a private ticket only if you're a Snom partner, otherwise you can only raise a thread on the public Community, or you can ask your Snom reseller (likely, a partner) to do so for you

    If you aren't a Snom partner and don't have a partner you can ask for help, please contact our sales team as they may be able to direct you to a Snom partner you can contact to get support

    https://www.snom.com/en/contact/contact-person/

    Thank you