Disable volume button

Hi,

It's not possible to disable a button no, but you can configure the volume parameter with a "read only" permission flag

Permission Flags

vol_ringer

That way the user can't change the ringtone volume as the parameter cannot be modified

That can be done via provisioning or uploading the configuration file with the correct permission flag

Thank you

I'll try that, very interesting, thanks.

I tried that out. I used this:

<phone-settings e="2">
<vol_ringer idx="1" perm="R">15</vol_ringer>
</phone-settings>

tftp and phone reboot, as I've done thousands of times.

But it doesn't seem to work, the user can still change the volume at will.

What am I doing wrong?

The parameter doesn't have any index as described here vol_ringer

Not sure where the idx="1" was brought in from, maybe a different parameter, but it doesn't work with the phone of course

Try to download the XML file from your phone, change the parameter's permission flag and upload it on the phone's web interface again

If it doesn't work it may be that there is some provisioning messing this operation up: we would need to take a deeper look in a private ticket, if you're a Snom partner you can raise a ticket yourself

If you aren't a Snom partner you need to speak with a Snom partner with experience in installing our devices for third parties, our sales team can point you towards one https://www.snom.com/en/contact/contact-person/ 

I have actually tried without the idx before adding it. It's all done via provisioning with tftp. I didn't use the web interface, I always use provisioning. I'll check the xml on the web interface.