Hi all,
I have just purchased a new (old stock) Snom M9 twin phone setup and I am trying to set it up
but I am unable to access the web interface using either the web address or the MAC address.
I have tried using 3 browsers (Chrome,Firefox,Edge) and 2 routers (static and DHCP addressing)
but all come back with refuses to connect. It shows it is connected on the router and the handsets
confirm a connection. I could try configuring the connections via the handsets but the phone's
firmware is old and I was hoping to update it a later version but I need the web interface for that.
I was hoping someone might be able to offer a solution for the issue please.
Thank you in advance for any help.
1 Comment
Snom Gianmaria Tononi
Hi,
Unfortunately the M9 is a product that went End Of Sales almost 10 years ago
Snom products lifecycle
And we can't offer any support for it: the WUI should be available using the IP address, this unit may be faulty or have other issues but we can't investigate deeper with these old products
Thank you