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I followed the instructions in the installation guide from, unfortunately without success. The display says: "Software Update Verifying Firmware No Snom Fw. Update Error: 98". After pressing a button, the phone restarts and everything is the same. I also tried “https” instead of “http”. Current FW version: snom720-SIP Autoprovisioning via Placetel UI doesn't work either. Can anyone help?


Edi Karas

End user

Joined: 26.02.2024

1 Comment

  1. Hi,

    It may be an issue between the old firmware on the phone and our update server: please try an upgrade via a local http/tftp server, downloading the file locally

    If that still doesn't work there isn't much else we can do unfortunately, the Snom 720 has been End Of Support since 2017

    Snom products lifecycle

    Thank you