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The XXXX phone system is a fully tested and certified by Snom, providing a simple and secure phone deployment and centralised endpoint management. Its supports all standard telephony features, such as call transfer, central directory, and CTI functionalities.

The objective of this article is to provide an easy step-by-step guide to get your Snom phone configured and ready to use on the XXXX phone system.

Schritt 1: Neues Endgerät hinzufügen

Nachdem Sie sich auf in das Kundenportal eingeloggt haben, klicken Sie auf Cloud Telefonanlage, um Ihrer Telefonanlage ein neues Endgerät hinzuzufügen.

Als nächstes geben Sie den Namen des Telefons an. Als Endgerät-Art bitte IP-Telefon / VoIP Ata auswählen. Falls Sie externe Telefonie für das neue Telefon erlauben, geben Sie bitte an, mit welcher Rufnummer von dem Gerät rausgewählt werden soll, und mit welcher Namensanzeige.

Step 2: Funktionstasten belegen

Step 3:

Please make sure your phone is set up correctly.

Please check in advance that your phone has the latest stable  firmware version   installed.

If the phone has been in use before, please reset the phone to factory settings so that changes already made may not impair correct functionality.

Enter Snom Webinterface
  • If you want to configure features that your PBX does not support, you need to set them up via the web user interface (WUI) of your snom phone. To access the phone, type the IP address of your phone into your internet browser (e.g. To find out the IP address of your phone press the Configuration key (gear wheel symbol) → "Information" → "System information".

    For more Information, click here.

Line Keys

The Line key button is self-explanatory and allows to create a new call/line from the phone. It also blinks on inbound calls. There used to be two line key buttons enforced by the provisioning template for all supported phones. Now it is no longer mandatory, you can have none or as many as you wish.

Note: It is advised to have at least 2 BLF keys set as Line keys to make attendant transfers easy for the device user.


The Busy Lamp Field (BLF) has three functions: when pressed it dials someone’s extension and can also be used to ease transfers, color and flashing status changes according to the supervised extension (idle, ringing or busy) thus providing call information, and when the extension is ringing you can pickup the call.  To be able to pick up someone’s call see Managing Call Pick-Up Permissions for more information.

Speed Dial

Speed dials are used to dial extension numbers only, no presence information will be displayed on the light indicator.

Custom Speed Dial

Custom Speed dials are used to dial any external number or dial code. When adding a Custom Speed Dial, the user must specify the number, and a First Name and Last Name that will be used in the label is displayed on screens. No light indicator will be used.

Profile Status

Profile Status BLFs allows to change the extension’s status to the one specified: Available, Away, Do Not Disturb, Lunch, or Business Trip. No light indicator will be used.

Queue Status

The Queue Status BLF allows to change the extension’s global queue  Logged In status to the one specified, either Logged In or Logged Out. No light indicator will be used

Shared Parking

The Shared Parking BLF allows to park a call to the shared park slot specified, or to unpark a call from this slot. Light indicator is used to represent call parked. 

Your Snom phone is now registered to the phone system and the function keys set up.