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  • Attended or blind call transfer of the 2nd call results in merging the 1st and 2nd incoming call

The following call flow scenario is unsupported due to a current limitation of CAT-iq 1.0:

  1. Caller A calls DECT handset.
  2. Call is answered on DECT handset.
  3. DECT handset has Call Waiting enabled. Call Forwarding Busy and Call Forwarding No Answer disabled.
  4. While on call with Caller A. DECT handset receives call from Caller B.
  5. DECT handset answers call from Caller B which puts Caller A on hold.
  6. DECT handset now has the option to select conference and conference Caller A and B into an N+2 call or select transfer.
  7. DECT handset wants to transfer Caller B to target C, but If DECT handset chooses transfer, Caller B is transferred to Caller A
  8. DECT handset looses both calls.

The DECT handsets support two simultaneous connections (calls). When you are in a call, you can:

  • transfer the call to a third party;
  • put the call on hold and call a third party to make inquiries or to initiate a conference with both parties;
  • accept or reject a second call (see "Call waiting" on page 68);
  • switch between two calls (see "Swapping calls" on page 70).

This is operating as designed and is a current limitation of the CAT-iq 1.0 standard.

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