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Snom deskphones support the following key events:
Event type | Provisioning value | Description |
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None | F_NONE | Do nothing |
Alternate | F_ALTERNATE_MODE | Change smart label mode (from short to full and back) |
Directory | F_ADR_BOOK | Provides access to the internal phone directory |
Accepted Calls | F_ACCEPTED_LIST | Provides access to the ACCEPTED call history list |
Call Lists | F_CALL_LIST | Provides access to the call history list (missed, received, dialed calls) |
Clear Pickup Info | F_CANCEL | Pressing this key will clear the pickup information |
Conference | F_CONFERENCE | Initiate a conference during an active call |
Consult Conference | F_CONSULTCONF | Consult Conference |
Contacts | F_CONTACTS | Used with the Presence feature. Provides access to the Contact List, where the Presence State of selected users can be seen (online, busy, offline) |
Delete Text Message | F_DELETE_MSG | Deletes a text message |
Deny All | F_DENYALL | Allows the user to deny incoming calls and add the number to the blacklist |
Monitor Calls | F_DIALOG |
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LDAP Directory | F_DIRECTORY_SEARCH | Allows the user to lookup remote directory while dialing a number. Once set, this pressed key will open up the Direcory Search window. If LDAP is setup, corresponding matching entries as returned by the sever will be shown. If LDAP is not used and and presence_lookup_number setting is turned on, the contact matches will be shown. |
DND | F_DND | Toggles the Do Not Disturb (DND) status on the phone. When mapped to a function key with a LED it will indicate the current DND state. Permanent light is 'DND on' and no light means 'DND off'. |
Favorites | F_FAVORITES | Opens the list of contacts marked as Favorites in the Address Book |
Next Label Page | F_LABEL_PAGE_NEXT | Opens the next label page in a round-robin fashion on phones with self-labeling keys |
Previous Label Page | F_LABEL_PAGE_PREV | Opens the previous label page in a round-robin fashion on phones with self-labeling key |
Logoff Identities | F_LOGOFF_ALL |
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Missed Calls | F_MISSED_LIST | Provides access to the MISSED call history list |
Mute | F_MUTE | Mutes/Unmutes during an active call. Please note that on some phones the mute key can work as a DND when Idle. You can manage this feature trough the mute_is_dnd_in_idle setting |
Next Outgoing ID | F_NEXT_ID | Shows the next outgoing ID |
Prev. Outgoing ID | F_PREV_ID | Shows the previous outgoing ID |
Hold | F_HOLD | Places an active call on hold |
Reboot | F_REBOOT | Triggers a phone reboot |
Record | F_RECORD | When the ’Record’ key is pressed once during a call, the phone sends a SIP INFO message with
and a blinking symbol at the display indicates the running recording. Another key press stops the recording, switches the display indicator off, and makes the phone send a SIP INFO message with
Please be aware that the phone is only triggering the start and end of the recording on a remote location which has to perform the recording itself. The phone does not record the voice streams at all. The recording mechanism can be configured using the setting recording_mechanism |
Redial | F_REDIAL |
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Instant Redial | F_INSTANT_REDIAL | If a key configured with Instant Redial is pressed:
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Forward All | F_REDIRECT |
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Headset | HEADSET | Enable/Disable the headset |
Change Active ID | F_REGS | Provides access to the list of registered SIP identities |
Retrieve | F_RETRIEVE | Retrieves the mailbox messages. Note: This key becomes active after the phone has received a message waiting indication (MWI) with a valid mailbox URI |
Ringer Silent | F_RINGER_SILENT | Turns the ringer off (starting with version 10.x). This change takes effect until the next reboot of the phone. |
Menu | F_SETTINGS | Opens the phone Menu |
Help | F_SUPPORT | Provides access to support information including the IP address of the phone |
Transfer | F_TRANSFER | Transfers the current incoming/active call |
Lock | F_GUEST_LOCK | Lock the current hoteling guest mode, so that logging out is not allowed. |
Voicemail Info | F_VOICEMAIL_INFO | Bring up the voicemail info screen, which displays voicemail status for each account in a list menu and allows quick access by dialing out to the mailbox |
Caller ID Blocking or Hide Outgoing ID | F_ANONYMOUS | Turn on or off the Anonymous ID feature, which hides user's own phone number when making outgoing calls. Instead "anonymous" is used in the SIP INVITE |
Hold private | F_HOLD_PRIVATE | Used for Broadsoft feature Private Hold |
Multicast Zones | F_ZONES | Lists multicast zones and allows the user to pick a zone from the list |
OCIP | F_OCIP | Used for Broadsoft feature OCI-P |
Pool | F_CONTACTPOOL | Show the contact pool (choice of number sources like redial list or directories) Since 8.7.2: will auto hide when number_simultaneous_calls is reached. |
Presence State | F_PRESENCE | Provides access to the Presence State list, where the Presence State of each SIP Identity can be defined e.g. online, offline, busy, invisible). |
Server Directory | F_SERVER_AB | Server-based address book |
Status messages | F_STATUS | Shows a list of status messages. Since 8.7.X on all phone types available. |
Executive / Executive Assistant Configuration | F_EXEC_ASSIST_CONFIG | (Corresponds to Executive / Executive Assistant feature) If Executive / Executive Assistant feature has been enabled for an identity by provisioning:
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Executive Assistant Call On Behalf Of | F_EXEC_ASSIST_BEHALF | (Corresponds to Executive / Executive Assistant feature) Arranges for a Call On Behalf of one of the assigned Executives provided the following conditions are met: Executive / Executive Assistant feature has been enabled for an identity by provisioning and is configured to be an Executive Assistant: And in any of the following scenarios:
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Executive Assistant Call push | F_EXEC_ASSIST_CALL_PUSH | (Corresponds to Executive / Executive Assistant feature) On pressing the Call Push Soft key, the call in focus is pushed to the Executive associated with the call. Note: Call Push Soft key is presented when there is a call in focus (In Connected or Held state) on screen and if all of the following conditions are met:
*Executive Associated call: A call involving an Executive Assistant is said to be Executive Associated if it is any of the following:
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Start Recording | F_USBREC | Start call recording on USB drive. See USB Recording for details regarding this feature |
Pause Recording | F_USBPAUSE | Pause call recording on USB drive. See USB Recording for details regarding this feature |
Resume Recording | F_USBPAUSE_RESUME | Resume call recording on USB drive. See USB Recording for details regarding this feature |
Stop Recording | F_USBREC_STOP | Stop call recording on USB drive. See USB Recording for details regarding this feature |
Further Information
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