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Introduction

This page describes how to set up Keyline on the M500.



What is Keyline?

Keyline is a feature name of a line behavior similar to a shared call appearance line. This Keyline name is in reference to the old telephony Key System where each users is able to see each of lines' activity (ringing, active and on-hold). This allows any user the ability manipulate the visible call by simply pressing the line key in order to:

(1) pick up the incoming call,

(2) barge into an active call,

(3) place an outgoing call.

The Keyline feature is purely self contained within the M500, and does not require any special server feature to be available.



Configuring Keyline

Keyline is supported via one of the available programmable feature key types: Keyline

Web UI

  1. On the System SIP Account Management page, select the SIP account you want to use for Keyline. Click the Account Type list and select "Key Line Emulation". 



  2. On the System Programmable Keys page, select the handset or deskset that you want to support Keyline.

  3. For each PFK that you want to assign as Keyline:
    • Click the Type list, and select "Keyline".
    • Click the Account list, and select the SIP account you want to use for Keyline. The SIP account must have its Account Type set to "Key Line Emulation" as shown in step 1
      The M500 will automatically fill in the Value, which will be the call index.


Provisioning

Import the following setting value to M500 via provisioning for the SIP Account that you want to use for Keyline. 

  • Substitute 'x' with the SIP account number (1-48) that you want to use for Keyline.
sip_account.x.type = kle

For more information about this setting, see sip_account.x.type.


Import the following setting values to M500 via provisioning for each PFK that you want to assign as Keyline. 

  • Substitute 'x' with the device number that you want to use for Keyline.
  • Substitute 'y" with the PFK index (M55/M56 range: 1-6; M58 range: 1-24) that you select for Keyline. 
  • Substitute <account> with the SIP account number that you want to use for Keyline.
cordless.x.pfk.y.feature = keyline
cordless.x.pfk.y.account = <account>

For more information about these settings, see cordless.x.pfk.y.feature and cordless.x.pfk.y.account.