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  • Product Defaults - Firmware Update


Many resellers and service providers have a specific Snom phone firmware version they tested and certified with their solution. With the feature Product Defaults - Firmware Update, you can force every phone that belongs to your company (or a child company) to automatically update to the specified firmware version - prior to any of the possible following steps, such as redirection or SRAPS provisioning.

Add new Product Defaults -Firmware Version

To add new Product Defaults, go to the section Phone Staging → Product Defaults, and click on the +Add button in the top right corner. You will see the following input mask.

First, select the product (model number) you want to create the Product Defaults for. (To see which of the Product Defaults is available for the according Product Family, please refer to the article Product Families).

If you are a reseller, you will also be able to chose the company you are going to create the Product Defaults for.

Then, input the Version number of the firmware you want to update the phones to:


For example, to update the phones to the D-Series firmware version, you simply would type in

The phones will download the firmware files from our standard firmware download server