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In case you for sure know the IP address of the phone and you attempt to access the phones web interface, but you only end up with an empty / blank page, you most probably tried to use HTTPS instead of HTTP. Please try again with https://
- Enter https:// followed by the IP address of the SIP phone in the address bar of the browser.
- When the SIP phone is properly connected to a DHCP server, you can use the distributed IP address of the SIP phone. The address is in the format: XXX.XXX.XXX.XXX, where XXX represents a number from 0-255. You need this number to access the web portal menu.
- Please note most web browsers will report the website / the phone web user interface as unsecure / not private or not trustworthy. This is due the nature of the phone built-in device certificate which comes from a (for your browser) unknown / untrusted source (the Snom Technology Root Authority). Beside that the CN, common name of the device certificate cannot be identical to the IP address used to access the web interface. Due to the production procedure the device certificate CN will correspond the specific LAN MAC address of the phone. So, from the browsers perspective it will remain looking suspicious / invalid, even you manage to import the Snom Technology Root Authority as a trusted source into your browser / PC. This is common per design for embedded devices, like SIP phones and you need to use an exception, confirming to your browser that you like to connect despite the warning. If this exception is not offered in your browser, your browser is most likely managed this way by your corporate IT / security team, and you need to request this option from them.
- When the login page appears, enter the administrator’s username and password to access the web portal menu.
- The default username is admin and the default password is admin.
For this topic & more please refer to the Snom Hospitality SIP Phone Configuration Guide.
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